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How to cancel your subscription

You're in full control of your VIRA subscription. Cancel, pause, skip a delivery, or change your frequency yourself — any time, no questions asked.

Open your subscription portal

Go to vira-health.com/a/loop_subscriptions

Enter the email address you used at checkout. We'll send you a secure login link — click it and you're in.

What you can do

  • Cancel your subscription (takes effect immediately)
  • Pause for a while — pick it back up whenever you're ready
  • Skip your next delivery
  • Change the frequency — from monthly to every 2 months, or longer
  • Update your shipping address or payment card

Every change is confirmed by email, so you always have a record.

Can't find the login email?

Check your spam or promotions folder. Still nothing? Email hello@vira-health.com with the email you used at checkout, and we'll help you access your subscription right away.